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Call us at (804) 358-4904
A doctor is always on call for after-hours emergency questions. Emergency questions do NOT include calls for making appointments or getting prescription refills. If you think the doctor will need to contact your pharmacy, please have the pharmacy phone number ready when you page the doctor. These calls are billed through your insurance plan.
A doctor is always on call for after-hours emergency questions. Emergency questions do NOT include calls for making appointments or getting prescription refills. If you think the doctor will need to contact your pharmacy, please have the pharmacy phone number ready when you page the doctor. These calls are billed through your insurance plan.
Instructions for After Hours Emergency
Instructions for After Hours Emergency
Call the main office number (804) 358-4904 and follow the prompts to leave a message for the doctor on call. Please speak slowly and clearly including your child’s name, date of birth, a brief description of the problem, and a return phone number. Typically a call will be returned from our office number, but please make sure you are not blocking calls as we occasionally need to call from a private number.
Call the main office number (804) 358-4904 and follow the prompts to leave a message for the doctor on call. Please speak slowly and clearly including your child’s name, date of birth, a brief description of the problem, and a return phone number. Typically a call will be returned from our office number, but please make sure you are not blocking calls as we occasionally need to call from a private number.
If your call is not answered in 30 minutes, please call again and leave a second message. Please leave a clear message.
If your call is not answered in 30 minutes, please call again and leave a second message. Please leave a clear message.
Nurse Insurance Lines
Nurse Insurance Lines
If your child is sick after office hours and you need medical advice, you can also call the medical emergency line or nurse line available through your insurance company. The most common insurers are listed below with their on-call nursing hotline numbers.
If your child is sick after office hours and you need medical advice, you can also call the medical emergency line or nurse line available through your insurance company. The most common insurers are listed below with their on-call nursing hotline numbers.
- Aetna 800-556-1555
- Anthem 800-337-4770, option #1
- Anthem Healthkeepers 800-382-9625
- Cigna 800-244-6224
- Sentara Health 800-394-2237
- Tricare 800-874-22373 option#1
- United Health Care on ID card
- UMR 877-950-5083
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